1.1. These Terms of Service ("Terms") govern the use of the Ronja website (ronja.tech) and the Ronja data platform (together, the "Service"). By accessing the website, creating an account, or using the Service, you ("Customer", "you") agree to be bound by these Terms.
1.2. If you are accepting these Terms on behalf of an organization, you represent that you have the authority to bind that organization.
1.3. These Terms take effect on the date you first access or use the Service.
2.1. Ronja provides a data platform that enables the Customer to connect data sources, structure data, and analyze data through a conversational interface.
2.2. Ronja may update or modify the Service from time to time. We will provide reasonable notice of material changes that negatively affect the Customer's use of the Service.
3.1. You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.
3.2. You are responsible for all activity under your account, including activity by users you invite to your workspace.
3.3. You must notify Ronja promptly if you become aware of any unauthorized use of your account.
4.1. The Service is offered under the plans and pricing described on the Ronja website. Ronja may update pricing with at least 30 days' notice before the change takes effect on your next billing cycle.
4.2. Unless otherwise agreed, fees are billed monthly in advance and are non-refundable.
4.3. If payment fails, Ronja may suspend access to the Service after providing reasonable notice and an opportunity to resolve the payment issue.
5.1. You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. You retain access to the Service until the end of that period.
5.2. Ronja may terminate your account with 30 days' written notice. In such case, any prepaid fees for unused periods will be refunded.
5.3. Ronja may suspend or terminate your account immediately if you materially breach these Terms and fail to remedy the breach within 14 days of written notice.
6.1. You retain all rights to the data you upload to or connect through the Service ("Customer Data"). Ronja does not claim any ownership of Customer Data.
6.2. You grant Ronja a limited right to process Customer Data solely for the purpose of providing the Service to you.
6.3. Upon cancellation, your Customer Data will be handled in accordance with the Data Processing Agreement.
6.4. You are responsible for ensuring that you have the necessary rights and permissions to upload and process Customer Data through the Service.
7.1. You shall not use the Service to:
7.2. Ronja reserves the right to suspend access if the Customer's use materially impacts the performance or security of the Service for other customers.
8.1. Ronja retains all rights to the Service, including its software, design, documentation, and trademarks. These Terms do not grant you any rights to Ronja's intellectual property beyond the right to use the Service.
8.2. Feedback or suggestions you provide about the Service may be used by Ronja without obligation to you.
9.1. Ronja processes personal data in accordance with the Data Processing Agreement ("DPA"), which is incorporated into these Terms by reference.
9.2. In the event of a conflict between these Terms and the DPA regarding the processing of personal data, the DPA shall prevail.
10.1. Ronja aims to provide a reliable and available Service but does not guarantee uninterrupted access. Planned maintenance will be communicated in advance where practicable.
10.2. Ronja is not liable for any unavailability caused by circumstances outside its reasonable control, including third-party service disruptions, network issues, or force majeure events.
11.1. To the maximum extent permitted by applicable law, Ronja's total aggregate liability arising out of or in connection with these Terms shall not exceed the total fees paid by the Customer during the 12 months immediately preceding the event giving rise to the claim.
11.2. Ronja shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities.
11.3. Nothing in these Terms limits liability for fraud, gross negligence, or any liability that cannot be excluded by applicable law.
12.1. Ronja warrants that the Service will be provided with reasonable care and skill.
12.2. Except as expressly stated in these Terms, the Service is provided "as is". Ronja makes no other warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
Ronja may update these Terms from time to time. Material changes will be communicated to you via email or through the Service at least 30 days before they take effect. Continued use of the Service after such notice constitutes acceptance of the updated Terms.
14.1. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
14.2. Ronja may transfer or assign its rights and obligations under these Terms, for example in connection with a merger or acquisition, provided the Customer's rights are not materially diminished. The Customer may not assign these Terms without Ronja's written consent.
14.3. The Ronja website and Service may contain links to third-party resources. Ronja is not responsible for the content, availability, or practices of such third-party resources.
15.1. These Terms shall be governed by and construed in accordance with Swedish law.
15.2. Disputes arising under these Terms shall be resolved by the Stockholm District Court as the court of first instance.
Questions about these Terms can be directed to:
Ronja Technologies AB
Lutmakargatan 26, 111 37 Stockholm, Sweden
Email: hello@ronja.tech